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FAQ

Frequently Asked Questions
 
What is Tradeghost.com?
Tradeghost.com is a B2B marketplace which connects buyers and sellers across the map on one platform.
 
How to Find Products & Suppliers?
There are two means to find the commodity on tradeghost.com. You can either search for suppliers-and-products, or let the-suppliers find you by posting-Buying-Requests. Searching for the products you need is:
1. Go to the tradeghost.com homepage
2. Write the name of the product you look for in the search bar.

started in global trade has never been at ease than with tradeeghost.com
 
What can I do if I forget my password?

If you have forgotten your password, please:
1. Click "Forgot Password" on the Sign In page
2. Fill-in your account emails information
3. You will be requested to verify your account by email verification
4. . You will receive the email with your verification.
5. While receiving the verification link kindly open it
6. You will be directed to the password reset page.
 
Why should I choose tradeghost.com?

Trade ghost’s audience consists of millions of absolute buyers and sellers completing thousands of transactions every day. Sellers on tradeghost are based across the country bringing in wide variety of commodities which includes 30 plus products.
 
What is the difference between Products and Selling leads?

Product: Goods produced and sold in large sum, often as a result of a assembling process, and are chiefly promoted by being posted in e-catalogs.
Selling Leads: Specific conditions of products provided by suppliers. Basic information including Minimum Order Quantity, delivery-lead time, and payment method are obligatory.
 
How to register and post recommended products?

1. Registration status of products
- Provide detailed product information
- Upload clearly visible images of your product
2. Contents status of e-catalog
- Upload company logo
-Include detailed company profile
- Post minimum number of products
 
What document size and format are acceptable when attaching documents?

Maximum file size per attachment: 1 MB
Accepted format for attachments: *.jpg, *.png, *.gif, *.tiff, *.pdf
 
Which browser should I use to run the portal properly?

The following browsers can be used:
• 1. Mozilla Firefox
• 2. Google Chrome
• 3. Internet Explorer
• 4. Safari
• 5. Opera Mini
 
How to edit my Profile?

1. Click on Member area to display user menu then select on Edit Profile in dashboard
2. Edit Profile page will be shown. Edit-the-information then click-on-Update-button to save the changes.
 
How do I know if I have successfully registered my membership?

At the time of successful registration, you will be provided an activation e-mail to your registered e-mail-address -mentioned while creating-the-account. Click on the confirmation link enclosed in the e-mail, and the system will issue another mail alerting you of the successful activation. This will be the confirmation of your membership.
 
What do I do if I get an item unlike to what I have ordered?
We acknowledged that you contact the supplier directly.
 
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